Your course

Lessons

01

Overview and Introduction

What is user experience? · The user-centered design process · Research and the product development process · Writing about behavior

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02

Getting Up to Speed

Learning about your product · Learning about your users · Personas and profiles · Conducting secondary research

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03

Research Methodologies

Choosing research activities · Survey of methodologies · Behavioral vs. attitudinal · Qualitative vs. quantitative

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04

Preparation

The Design Sprint methodology · The research proposal · Estimating research timelines

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05

Research Process

Participant recruiting · Moderating the activity · Think-Aloud Protocol · Research test runs

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06

Surveys

Overview of surveys · Avoiding survey pitfalls · Survey design and analysis

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07

Interviews

Preparing for the interview · Conducting the interview · Data analysis · Practice interviews

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08

Evaluation

Introduction to evaluation · Heuristic evaluation · Usability testing · Evaluation proposals

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09

Conclusion

Creating research reports · How to present your findings · Following up

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10

Presentations

Final capstone presentations · Assignment 4 — final report and presentation

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